Privacy Policy

1. Introduction

Zazá Damò respects your privacy and is committed to protecting your personal data, in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and other applicable privacy laws. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase through our website.

By using this website, you agree to the collection and processing of your data as described below.

2. Data Controller

The website zazadamo.gr is operated by:

Danai Gavrili – Product Designer
Brand: Zazá Damò
Address: 16 Erechtheiou Str., Koukaki, Athens, Greece
Email: zazadamo.design@gmail.com
Phone: +30 6945755933

3. What Personal Data We Collect

We collect only the data necessary to serve you:

• Full name
• Shipping and billing address
• Email address
• Phone number
• Order details and history
• Payment confirmation (without card details)

We do not store credit/debit card information.

4. How We Use Your Data

Your personal data are used exclusively for:

• Processing and delivering your orders
• Communicating about your purchase or inquiries
• Providing customer support
• Fulfilling legal and tax obligations
• Improving our services and website experience
• Sending newsletters (only if you have given consent)

5. Legal Basis for Processing

We process your data based on:

• The execution of your order (contract)
• Compliance with legal obligations
• Your consent (for newsletters/marketing)
• Our legitimate business interest

6. Data Sharing

Your data may be shared only with:

• Courier/postal services (ELTA, courier partners, BoxNow) for delivery
• Viva.com for payment processing
• Accounting services for legal tax purposes

We never sell or rent your personal data to third parties.

7. Secure Payments

All online payments are processed securely via Viva.com.
Zazá Damò does not have access to your card details. Transactions are protected through SSL encryption and 3D Secure authentication in compliance with PCI-DSS standards.

8. Data Retention

We retain your data only for as long as necessary:

• Order data: as required by Greek tax legislation
• Communication data: up to 2 years
• Newsletter data: until you unsubscribe

9. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Restrict processing
• Object to processing
• Withdraw consent for marketing
• Request data portability
• File a complaint with the Hellenic Data Protection Authority

To exercise your rights, contact us at: zazadamo.design@gmail.com

10. Cookies

Our website uses cookies to:

• Ensure proper website functionality
• Improve user experience
• Analyze website traffic

You can manage or disable cookies through your browser settings.

11. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

12. Changes to This Policy

Zazá Damò may update this Privacy Policy at any time.
Any changes will be posted on this page.